Last Updated/Effective Date: June 2, 2022
If you are located in the European Economic Area (EEA) and the United Kingdom (UK), please refer to the European Economic Area (EEA) and the United Kingdom (UK) Section below.
How does MobileCoin collect information?
You may also provide information about other MobileCoin or potential users through our Services. For example, if you want to communicate with another MobileCoin user, we will collect that person’s phone number.
If you submit any personal information relating to other people, for example, to use our “refer a friend” function, you represent that you have the authority to do so and to permit us to use the information in accordance with this policy.
What information does MobileCoin collect?
When you use our Services, we collect a variety of information from and about you and your devices. Some of this information identifies you directly (like an email address or phone number) while some of it is associated with you through your profile, or device. This includes:
How MobileCoin uses your information
Sharing your information
We understand that sharing information with third parties is a big responsibility. We’re committed to sharing information only when needed for a legitimate business or legal purpose, and then only with recipients who we believe will protect it.
Cookies, pixel tags, and other tracking technologies
We and our partners use various tools to collect data when you visit our sites and apps, including cookies, pixels, localStorage, and other similar technologies. Some of these technologies store data in the browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address). Our Services use these technologies, for example, when you first request a web page and data is then stored on your computer or other device so the website or app can access information when you make subsequent requests for pages from that Service. These technologies may also be used to collect and store information about your usage of the Services, such as pages you have visited, search history, and the video and other content you have viewed.
When you use MobileCoin, we and our partners may use also use these technologies to gather information about how you view and use our services and content, and to connect your activity with other data we store about you. The use of these technologies helps us serve you better by understanding what you’re interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis. We also allow specific, approved partners to collect data from your browser or device for advertising and measurement purposes using their own similar tools.
In addition, if you give your email address to us, we may use a scrambled form (called a “hashed” version) of your email address to deliver tailored ads to you on MobileCoin or on other websites, including via Custom Audience Feature or other similar tools.
At this time we do not respond to browser ‘Do Not Track’ signals.
Managing communications preferences
We (or our service providers and advertising partners) may send you direct marketing communications and information about our products and services that we consider may be of interest to you and, where required by law, we will ask for your consent at the time we collect your personal information to conduct any of these types of marketing. To the extent permitted by applicable law, we will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us as set out in the “Contact Us” section below.
Please note that when you request an opt-out, it often takes some time to process these requests. Therefore, it is possible that you may receive promotions scheduled prior to our receipt of your withdrawal of consent.
Applicability of this policy and Third party links
This Policy applies to every Service of ours that links to it. Our apps and services may link to other companies’ websites. Some features may also involve the sharing of your information with third-party websites and services (collectively “third-party websites”). These third-party websites may collect information about users on those websites. MobileCoin doesn’t control those websites, and this Policy does not apply to these external websites and third parties. Please check the relevant privacy policies before you submit any personal information to third parties.
Your privacy tools and choices
Depending on where you reside, you may have certain rights and choices regarding our processing of your personal information. These include:
We will verify your identity in connection with any requests and take steps designed to ensure that only you or your authorized representative and exercise these rights. If you are an authorized agent making a request, we may require and request additional information to verify you are authorized to make the request.
There may be situations where we cannot grant your request. Where we deny your request in whole or in part, we will take steps to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our products and services because of the choices you make in connection with your personal information, but please note, certain choices may affect our ability to deliver our services. For example, if you ask us to delete your account, you will not be able to use our transaction services.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided in the “Contact Us” Section below.
As set forth in our Terms of Service, our services are for a general audience, are not targeted to children, and do not knowingly collect personal information from children under 18 years of age.
International Data Transfers
MobileCoin is based in the United States . Any information you provide to us through use of the Sites and Services may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. We may need to send your personal information overseas as part of our normal business operations. Provided the data protection laws of these other countries differ from those in the United States, please be assured that we take reasonable steps to ensure that your privacy is protected.
We understand that no matter how we collect your information, we have a responsibility to protect it. We take that responsibility seriously. We maintain reasonable administrative, technical and physical safeguards designed to protect the personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
We’re always looking for threats and take reasonable steps to respond to those threats, protecting the information users share with us. Of course, no method of Internet transmission or data storage can provide guaranteed protection to your information.
Please note that we often need to retain certain data for recordkeeping purposes, for purposes connected with the establishment, exercise or defense of legal claims and/or to complete any transactions that you began prior to requesting a change or deletion.
European Economic Area (EEA) and the United Kingdom (UK)
If you reside in the EEA and the UK, any personal information will be processed in accordance with applicable data protection laws that provide for certain restriction and special rights for you concerning the processing of your personal data by us. This section is designed to give you additional information required in the EEA and the UK.
a. What legal basis we rely on
We collect and process your personal information for a variety of purposes outlined in this Policy relying on the following legal bases:
Our processing does not involve any automated decision-making. You are usually not obliged by law or by contract to provide any personal information to us; however, we may not be able to perform the activities described in this Policy without your personal information.
b. Additional rights
If you reside in the EEA, you have the rights outlined above in Section “Your privacy tools and choices”. In addition, under certain legal conditions, you have the rights to (i) restriction of processing, (ii) receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit this data to another controller, (iii) object to the processing, (iv) lodge a complaint with a competent supervisory authority, and (v) withdraw consent at any time, which does not affect the lawfulness of processing based on consent before the withdrawal
For questions about your information or this policy please contact us at [email protected].
Changes to this Policy